Company Name: The Royaltex Balloon Company SL

Tax Identification Number (NIF): B73087686

Registered Office: Polígono Industrial Cabezo Cortado, s/n, 30100 Espinardo, Murcia (Spain)

Email: royaltex@royaltex.com.es

2. Personal Data We Collect and Purpose

At royaltex.com.es, as an informative website and not an online store, we will only process personal data that you voluntarily provide to us through our contact emails or forms.

The purpose of processing these data is exclusively to manage your request for information, respond to your inquiries, and provide personalized quotes regarding our balloon manufacturing and customization services. We will not use your data to send mass advertising unless you give us your express consent.

3. Legal Basis for Processing

The legal basis authorizing us to process your data is the consent you grant us when contacting us and providing your data voluntarily, or for the application of pre-contractual measures (such as preparing a customized balloon quote).

4. Data Retention Period

We will retain your personal data only for as long as necessary to resolve your query or manage the commercial relationship derived from your information request. Once this relationship has ended, the data will be deleted in accordance with data protection regulations, which implies blocking them during the statutory limitation periods for legal obligations.

5. Data Recipients

The Royaltex Balloon Company SL will not transfer your personal data to third parties, unless required by legal obligation or strictly necessary for providing the requested service (for example, to transport companies for sending samples or orders). No international data transfers are made outside the European Economic Area.

6. User Rights

You, as the data subject, have the right to control the information we process. You may exercise the following rights at any time:

Access: Know what personal data of yours we are processing.

Rectification: Request the correction of inaccurate or incomplete data.

Erasure (“Right to be Forgotten”): Request the deletion of your data when they are no longer necessary for the purposes for which they were collected.

Objection or Limitation: Request that we stop or limit the processing of your data under certain circumstances.

To exercise any of these rights, you can send a written request accompanied by a copy of your identity document to our email: royaltex@royaltex.com.es.

Likewise, if you consider that your rights have not been properly addressed, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) through its electronic portal (www.aepd.es).